Privacy notice

Your society holds its own register. OHS1 runs the software that stores it and keeps each society's records separate from every other society's.

Member name, flat, relation to the flat, phone number, email, vehicle and sticker details, dues and payments, complaints you raise, and visitor entries logged at the gate. Photographs are stored only where a screen asks for one, such as a complaint or a visitor entry.

Members of your society see the directory entries their committee has published. Committee members and the managing agency see the records needed to run the society. Security staff see only what the gate screens show. Nobody outside your society can see your records.

The public society page lists only office-bearers who have given consent, and their phone number appears only when a visitor asks for it, with a limit on how often that can be done.

When you raise a complaint anonymously, your name is hidden from other members and from staff. The Grievance Officer and the Secretary can see it, because a complaint must be answerable.

Registers, financial entries and the audit log are society records and are kept for as long as the society is registered with us, as required under co-operative society law. Visitor entries and gate photographs are kept for one year.

Open Settings, then your profile, to update your own details. Changes to sensitive fields such as your flat or your relation to it go to the committee for approval, and every change is written to the audit log.

Write to ohs1.support@gmail.com with your society name and flat number. We reply within seven working days. Society matters are best raised first with your committee — see who to contact.